Like all of us, bentwood rings like a little TLC from time to time. If the protective coating on your ring is scratched or lightly chipped, then you should stop wearing it and return it to us for a refinish, before water can find its way into the wood. Our bentwood rings come with a one year guarantee, during which time we will refinish your ring once free of charge. After that point there is a charge of £75 for this work including return delivery to UK customers. For overseas customers, the costs of returning the ring(s) to you apply at their standard rate (£35 EU, £45 Rest of World).
We suggest that you send your ring(s) to us by Royal Mail Special Delivery, or other tracked and insured service. Please note that the customer is responsible for postage costs in returning the ring(s) to us.
Once you have completed your order, you'll receive an email with instructions on returning your ring(s) to us.The process usually takes 4-8 weeks from receiving your ring(s) to returning them to you.