Like all of us, bentwood rings like a little TLC from time to time. If the protective coating on your ring is scratched or lightly chipped, then you should stop wearing it and return it to us for a refinish, before water can find its way into the wood. Our bentwood rings come with a one year guarantee, during which time we will refinish your ring once free of charge. After that point there is a charge of £100 for this work (including return delivery to UK customers).
If your ring has been badly damaged and needs more than a simple refinish, then we will be in touch once we have received your ring, to discuss the options and associated costs.
We suggest that you send your ring(s) to us by Royal Mail Special Delivery (for UK customers), or other tracked and insured service. Please note that the customer is responsible for postage costs in returning the ring(s) to us. For overseas customers, the cost of returning the ring(s) to you applies at the standard rate (£35 EU, £45 Rest of World).
Once you have completed the form below, you'll receive an email with instructions on returning your ring(s) to us. The process usually takes 4-8 weeks from receiving your ring(s) to returning them to you.